As state governments expand their use of cloud platforms such as Amazon Web Services, Microsoft Azure and Google Cloud, they ...

Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. Residents can get a lot done in a government office. They can go ...

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I spend a lot of time with city and county teams trying to wrangle data into something we can trust and actually use. When folks ask where to start, I don’t point to a tool, I point to governance. Not ...

Congress has given the State and Local Cybersecurity Grant Program a double reprieve this month, but state and local officials say they’re still waiting for real certainty — and real money. As part of ...

Chris Coughlin is a Senior Field Solution Architect covering state and local IT for CDW Government. He has over 25 years of technology consulting, sales and customer experience. End of life for ...

Leaders across government and industry are confronting a hard truth: The attack surface for critical infrastructure security has expanded as aging systems have been retrofitted with networked ...

Senior AI/ML Program Manager Lauren Maffeo explains how the state vets tools, prioritizes real use cases and prepares agencies for an AI-ready tech stack. Maffeo’s DoIT team runs a statewide AI ...

At the Tennessee Department of Human Services, modernization started with a simple realization: Residents seeking help from the state often faced a maze of disconnected systems, phone numbers and ...

The landscape of public sector contact centers is undergoing a profound transformation, evolving at an unprecedented pace thanks to rapid advancements in artificial intelligence. These vital hubs of ...

Alan R. Shark is an associate professor at the Schar School for Policy and Government, George Mason University, where he also serves as a faculty member at the Center for Human AI Innovation in ...

Modern network architecture has undergone a dramatic transformation. No longer defined by clear perimeters and centralized control, today’s networks now span sprawling offices, hybrid WANs and ...